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FAQ's

General

 

 

What is Adorance?​

 

Adorance is the bracelet that celebrates friendship. Each bracelet is sent with a handwritten note. Our mission is to bring a smile to everyone who receives the bracelet and remind them of their lasting connection with their friends.

 

Our bracelets are uniquely handwoven with cotton, providing for a stylish and durable fashion accessory.

 

Who runs Adorance?

​

Jordana and Bernard, the two co-founders currently run Adorance, a Kava-Klein LLC company.
To contact them, please use the
​contact​ form and they’ll personally respond.

 

Where is Adorance based?​

​

We're currently based in in the heart of Downtown NYC.​ If you have a question that isn't answered here, just send it our way.

 

How do I buy a bracelet?

​

Easy! Just click on the shop​ page, add the bracelet to your cart, and proceed to checkout.​

 

Can I send this as a gift?​

​

Of course! This makes a great gift. During checkout, please use the gift receivers shipping address.​ Also, make sure to include the note you would like us to handwrite.

 

 

Product

 

 

Do I get to pick my bracelet?

 

We do the picking for you. Since our bracelets are made by hand and not by machines, each bracelet is unique. They're all unisex, meaning they can be worn by both men and women alike.

 

Will the bracelet fit my wrist?

 

All of our bracelets are the identical size. They're designed to comfortably fit all wrist sizes. Tighten or loosen as desired.

 

What material is the bracelet made of?

 

Our bracelets are made of 100% cotton. Yea, they're nice and soft.

 

Where our your bracelets made?

 

Our bracelets are handmade in Guatemala, a country in Central America with a rich tradition in hand-woven products.

 

How do I take care of my bracelet?

 

You likely take showers and occasionally jump in a pool. Your bracelet may not be the biggest fan of either. Just take it off prior to any activity that may involve water to avoid colors running. 

 

Will your bracelet guarantee my friendship?

 

We wish we could say yes.

 

 

Shipping

 

 

When do we ship?

 

We ship within 2 business days of receiving your order.

 

How do you ship?

 

We ship via USPS First Class Mail.

 

Is shipping free?

 

Yea! Paying for shipping stinks.

 

I (or my gift receiver) didn’t receive the shipment. What should I do?

 

Contact us. We’ll work things out.

 

I want to send bracelets to multiple friends. How does this work?

 

You'll need to check out individually for each shipping address you plan on using.

 

 

Payment

 

 

How are payments processed?

 

We use PayPal to process all of our payments.

 

Do you store any payment data?

 

We do NOT store any payment data. All payments are processed via PayPal and we do not see any of your payment information.

 

 

Special Orders

 

 

I would like to order numerous bracelets for a special event (wedding, party, etc…). How can I do this?

 

Just contact us and we’ll be in touch in a jiffy.

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